Shipping and Delivery
Effective Date: 01-06-2025
At Goldrush Jewels, we take pride not just in our jewellery, but also in how we deliver it to you. Every order is carefully packed and shipped with the intention of giving you a safe, smooth, and satisfying unboxing experience.
1. Order Processing
Once you place a prepaid order, we typically take 1 to 5 business days to process and pack it.
In rare cases — like peak seasons, launches, or regional holidays — this may take slightly longer.
2. Shipping Within India
We currently ship only within India using trusted delivery partners (via services like Shiprocket).
Estimated Delivery Time: Orders are usually delivered within 1 to 10 business days after dispatch, depending on your location.
Delivery timelines may vary slightly due to external factors like weather, strikes, or courier delays.
3. Goldrush Packing
Every jewellery piece is securely packed in a signature Goldrush Jewels box.
Here’s what our packaging process looks like:
Jewellery is placed in our own box.
Multiple layers of cushioning (like bubble wrap) are added to prevent damage in transit.
Finally, everything is placed safely inside the cardboard.
If you notice the package is damaged or tampered at the time of delivery, we recommend not accepting it and contacting us immediately.
4. Shipping Charges
We offer free shipping across India on all prepaid orders.
Cash on Delivery (COD) is not available at this time.
5. Order Tracking
Once your order is dispatched, you may receive tracking information via SMS, email, or WhatsApp – depending on the courier service.
If you don’t receive tracking details within a few days of ordering, please contact us for assistance.
6. Delays or Issues
While we strive to deliver on time, unexpected delays may happen due to reasons beyond our control (e.g., courier issues, weather, remote areas).
We’ll always do our best to resolve any shipping issues promptly.
7. Need Help?
Have questions or concerns about your shipment?
📧 Email: goldrushjewels@yahoo.com
📞 Phone/WhatsApp: +91 85957 12342
📍Goldrush Jewels, D-153, Kamla Nagar, Delhi-110007